K

Customer Graph

Identity-resolved guest base

Real data

Customer base

Spa-collection guests, identity-resolved by guest code

0 guests · bubble size = segment size (schematic)

Value segments

By lifetime spend

No data yet.

Engagement & recency

By last visit

No data yet.

Reactivation opportunity

Where the agents focus

Total guests0
Active (last 12m)0
Dormant (24m+)0

Connect a messaging channel to launch win-back journeys.